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December 29, 2022
Kathy Tazic
managing director client services
View 22 roundup

As we wrap up 2022, we’re presented with an opportunity to reflect on the new and unexpected challenges our clients faced this year — and their flexibility and resilience along the way. Employers, risk management and human resource professional…

December 29, 2022 by Kathy Tazic, managing director client services
Blog
December 22, 2022
Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Cultivating concierge-level service

Over the course of the COVID-19 pandemic, our industry has adopted technology more rapidly. As a result, we’ve found new opportunities to incorporate digital solutions that streamline and enhance the claims process — from field apps to intuitiv…

December 22, 2022 by Chris Mayo - senior vice president, operations | James Paprocki - managing director | Clint Christman - vice president, client services
Blog
December 14, 2022
Beau Bishop, SVP, catastrophe operations, Mark Della Giustina, VP, building consulting services, and John Gragson, SVP, operations
Hurricane Ian: strategic preparation, critical response

After plowing through the Caribbean, Hurricane Ian made landfall in southwest Florida on Sept. 28 as a dangerous Category 4 storm. The catastrophic event took the lives of nearly 150 people and caused an estimated $70 billion in property damage in th…

December 14, 2022 by Beau Bishop, SVP, catastrophe operations, Mark Della Giustina, VP, building consulting services, and John Gragson, SVP, operations
Blog
December 12, 2022
David Gear
director, head of major and complex loss (Scotland and Northern Ireland)
Tales and costs of the unexpected: when the level of cover is not enough

Many adjusters have found themselves in a common situation: whilst building sums insured and/or declared values are initially considered adequate, after testing, they are ultimately found to be insufficient. This is often due to adverse factors and u…

December 12, 2022 by David Gear, director, head of major and complex loss (Scotland and Northern Ireland)
Blog
December 09, 2022
Milly Karlsen – teamleder, motorskade-avdeling
Nye regler - Slik skal skader på el-sparkesykler behandles fra 1. januar

Les den engelske versjonen.El-sparkesykler er noe vi er blitt stadig mer vant til å se. Flere kommersielle aktører har etablert seg, i bybildet og i boligstrøk, med fremkomstmidler som kan leies enkelt ved bruk av en app på mobiltelefonen. I tillegg …

December 09, 2022 by Milly Karlsen – teamleder, motorskade-avdeling
Blog
December 09, 2022
Milly Karlsen - team leader, motor accident, Norway
New year, new e-scooter liability rules and regulations

Read this in Norwegian. Electric scooters (or e-scooters) have become increasingly popular. Several commercial operators have established themselves — in cities and residential areas — as a method of transportation that can be rented usi…

December 09, 2022 by Milly Karlsen - team leader, motor accident, Norway
Blog
December 07, 2022
Mason Bartleson, VP, process design and operational excellence, and Scott Richardson, EVP, property loss adjusting
Three pillars of innovative property claims management

Insurance carriers are continually looking for ways to process claims faster without sacrificing quality and to improve the claims experience for their valued policyholders. Many have turned to the burgeoning field of insurtech but have encountered c…

December 07, 2022 by Mason Bartleson, VP, process design and operational excellence, and Scott Richardson, EVP, property loss adjusting
Blog
December 05, 2022
Bart Oversier - major and complex loss adjuster
Renewing your business insurance policy during turbulent times

Lees de Nederlandse versie. Amid economically challenging times, measures to combat the spread of COVID-19 negatively impacted sales for entrepreneurs worldwide. During lockdown periods, the Netherlands government organized assistance to mitigate th…

December 05, 2022 by Bart Oversier - major and complex loss adjuster
Blog
December 05, 2022
Bart Oversier - major and complex loss adjuster
Uw bedrijfsverzekering vernieuwen in turbulente tijden

Read the English version. In de recente economisch uitdagende tijden rond COVID-19 hadden maatregelen om de verspreiding van COVID-19 tegen te gaan een negatief effect op de omzetontwikkeling van ondernemers wereldwijd. Tijdens lockdown-periodes org…

December 05, 2022 by Bart Oversier - major and complex loss adjuster
Blog
November 30, 2022
Ward Arms - forensic electrical engineer, EFI Global and Wes Hansen - forensic electrical engineer, EFI Global
A new landscape: Electric vehicle charging stations

Electric vehicles (EVs) are a relatively new mode of transportation in mass production. Using electricity to propel themselves means a new infrastructure is gradually being put into place – one which few are familiar with. It’s important to explore f…

November 30, 2022 by Ward Arms - forensic electrical engineer, EFI Global and Wes Hansen - forensic electrical engineer, EFI Global
Blog
November 28, 2022
Meredith Campbell
executive general adjuster
Preparing your public entity for a catastrophe? Here’s where to start.

In part one of this blog series we discussed the importance of preparing for a disaster before it strikes — which takes thorough review, reevaluation and replanning. For some public entities (PEs), the topic sparked conversation but was uninten…

November 28, 2022 by Meredith Campbell, executive general adjuster
Blog
November 24, 2022
Tobias Walter, chief executive officer, Sedgwick Germany; Stewart Steel, chief executive officer, Sedgwick Europe Middle East & Africa; Caroline BRUN, directrice commerciale et marketing, Sedgwick France; James Norman, business development director, Sedgwick International; Jeroen Fröhlich, chief executive officer, Netherlands, Sedgwick International
FERMA recap: looking at new and unanticipated risks

Last month, several of our experts attended the FERMA Forum in Copenhagen. The theme was ‘Transitioning together: risk leadership in a fast-changing world.’ The event provided an opportunity to highlight trends around supply chain disruption, climate…

November 24, 2022 by Tobias Walter, chief executive officer, Sedgwick Germany; Stewart Steel, chief executive officer, Sedgwick Europe Middle East & Africa; Caroline BRUN, directrice commerciale et marketing, Sedgwick France; James Norman, business development director, Sedgwick International; Jeroen Fröhlich, chief executive officer, Netherlands, Sedgwick International
Blog
November 23, 2022
Mason Bartleson, VP, process design and operational excellence; Christopher Baldwin, VP specialty operations, temporary housing; Gail Oliver, SVP, sales
Enhancing the claims process through policyholder self-service technology

The COVID-19 pandemic compelled the insurance industry to move quickly and adopt digital, tech-based solutions that could be creatively applied to existing claims processes. While much of this tech – self-service forms, video chat, etc. – predated th…

November 23, 2022 by Mason Bartleson, VP, process design and operational excellence; Christopher Baldwin, VP specialty operations, temporary housing; Gail Oliver, SVP, sales
Blog
November 17, 2022
John Colquhoun, UK head, EFI Global; Eric Lalli, AVP, Canada, EFI Global; Tonya Scheuerman, forensic consultant, EFI Global
Wind power installations: implications for the claims industry

Amid global uncertainty and to meet future demands, major investments have been allocated to renewable energy, including wind power. According to the 2021 Global Wind Report, energy supplied by wind has tripled in the last 10 years and is projected t…

November 17, 2022 by John Colquhoun, UK head, EFI Global; Eric Lalli, AVP, Canada, EFI Global; Tonya Scheuerman, forensic consultant, EFI Global
Blog
November 09, 2022
Scott Carroll - director of client services, large complex loss, EFI Global, a Sedgwick company and Paul Gilbert - director of client relations, EFI Global, a Sedgwick company
Assessing equipment and building systems damage after Hurricane Ian

In the aftermath of a disaster event like Hurricane Ian, organizations tend to think about damage in terms of drying carpet, removing drywall, mitigating mold, and making sure the building is structurally and environmentally safe for the rebuilt that…

November 09, 2022 by Scott Carroll - director of client services, large complex loss, EFI Global, a Sedgwick company and Paul Gilbert - director of client relations, EFI Global, a Sedgwick company
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